Questions and Answers

What are the various areas of University activity governed by federal laws and regulations?
Who is subject to the Code of Conduct?
The University has been in existence for nearly 150 years. Why do we need a Code of Conduct now?
How will my daily work be affected by the Code of Conduct?
How will you know whether all members of the University community have received a copy of the Code of Conduct?
Research faculty members complete conflict of interest disclosures annually.  What is the requirement for other faculty and staff employees?
If I am involved in purchasing decisions, may I accept gifts or favors from vendors even if I am confident that these gifts or favors have no influence on my purchasing decisions or recommendations?
Will I get into trouble if I report what I believe is a potential violation of the Code of Conduct and then the incident is judged not to be a violation?
Will I be penalized if I witness a violation of the Code of Conduct and I report it even though my supervisor tells me not to report it?
I do not want my supervisor to know that I'm reporting a potential Code of Conduct violation. Can I do so anonymously?
If I believe a violation has occurred but I don't report it, what could happen to me?
Who will investigate reported potential violations?
Who determines the appropriate disciplinary action for violations?
How much will I have to be involved in the investigations if I report a potential violation?
Will I be informed of the resolution of potential violations that I report?

1. What are the various areas of University activity governed by federal laws and regulations?
The activities listed below are among those governed by federal laws and regulations. The Web site references will give you more information about these requirements, and how Washington University complies with them.

Managers and supervisors are responsible for knowing the federal requirements that pertain to their areas of responsibility. They are responsible for determining the appropriate level of knowledge that each community member needs in order to do his/her work correctly, and for ensuring that community members receive appropriate information and training.

computer use & security policies (http://www.wustl.edu/policies/computing.html)
Washington University strives for balance between its desire to promote and enhance the free exchange of ideas and its need for security of critical information and systems.  Washington University's guidelines call for respectful and responsible use of its computer networks to protect the rights of individuals and to warn against actions that may violate the law, such as the use of copyrighted, deceptive, defamatory, or obscene materials.  The guidelines also state how critical security is to the University's physical network, computer operating systems, and application programs.  Members of the University community are required to follow these guidelines.  Additional information can be obtained from the Associate Vice Chancellor of Technology & Information Services at (314) 935-8604, aortstadt@wustl.edu; the Assistant Vice Chancellor for Network & Telecommunication Services at (314) 935-7389,  jweller@wustl.edu; the Asstistant Vice Chancellor for Information Services & Technology at (314) 935-5320,  dhirschbeck@wustl.edu; or the Assistant Dean-Chief Information Officer for Medical Computing Services at (314) 747-4343, michael.caputo@wustl.edu.
 

• confidentiality (hr.wustl.edu) (Go to HR link, then Workplace Support: Policies & Procedures, Employee Handbook, Standards of Conduct, Confidentiality)  Washington University maintains confidential records for a variety of business needs. Records include detailed information about patients receiving treatment, students, job applicants, employees, finances, and future planning. Many records such as medical records and student records must be kept confidential as a matter of federal law.

Members of the University community are expected to protect this information by safeguarding it when in use, storing it properly when not in use, and discussing it only with those who have a legitimate business need to know. Community members who are uncertain about the use of University records and information should contact their supervisors.

• conflict of interest  policies

    -
University Policy (LINK)  

    - Medical School Policy (LINK)    
    - Clinical Research Policy (LINK)  
   
- Clinical Care (LINK)
   
- Physician Relationships with Drug and Medical Equipment or Device Companies (LINK)
    - Pharmaceutical and Medical Industry - Interaction with Industry Representatives (LINK)
 
    - Procurement Policy (LINK)


The University and its community members are responsible for guarding against conflicts of interest that might compromise the integrity and objectivity of the University community. The University as a whole, and the School of Medicine, both have conflict of interest policies.

Community members should familiarize themselves with these policies and disclose conflicts of interest as required by the policies. Additional information may be obtained from the following:

    Research -
Vice Chancellor for Research at (314) 362-7010.

    Clinical care and physician relationships with drug and medical equipment or device companies
    Associate Vice Chancellor for Clinical Affairs at (314) 362-6249.

    Procurement - Assistant Vice Chancellor
of Resource Management at (314) 935-5727.
   

• environmental health and safety (ehs.wustl.edu)
Washington University must comply with government rules and regulations that protect the environment and promote workplace safety. The University must operate its facilities with all of the necessary permits, approvals, and controls, especially with respect to handling and disposal of hazardous and regulated materials and waste. Anyone working with or around these materials must be familiar with the rules, regulations, and policies that apply to them. Additional information may be obtained by contacting the Environmental Health and Safety Office at (314) 362-6816.

• HIPAA (Health Insurance Portability and Accountability Act) (hipaa.wustl.edu)
Washington University is committed to conducting business in compliance with national standards for privacy, security, and electronic transactions of Protected Health Information. Members of the University community are expected to follow the University's HIPAA policies and procedures. Additional information can be obtained from the HIPAA Privacy Office at (314) 747-4975 or hipaa@msnotes.wustl.edu or from the Information Security Office at (314) 362-0735.

• human resources-related matters including equal employment, harassment, etc. (hr.wustl.edu) (Go to HR link, then Workplace Support: Policies & Procedures, Employee Handbook) Washington University is committed to a work environment free of harassment and disruptive behavior, and to providing an equal opportunity work environment where every member of the University community is treated with fairness, dignity, and respect. No one shall discriminate against any individual on the grounds of race, color, religion, sex, age, disability, sexual orientation, national origin, or any other factor prohibited by law.

All members of the University community, especially supervisors, must be familiar with laws, regulations, and policies related to employment matters. Some of the relevant University policies on employment matters include (1) the policy against harassment, including sexual harassment; (2) the Washington University School of Medicine Policy against Abusive Conduct; (3) the Policy on Equal Opportunity and (4) the Federal False Claims Act. Assistance is available from the Office of Human Resources at (314) 935-7746 or (314) 362-4900 (medical school).

    EMPLOYEE HANDBOOK - DANFORTH

EMPLOYEE HANDBOOK - MEDICAL SCHOOL

FACULTY INFORMATION BOOK

• physician and professional medical billing and medical record documentation (opbc.wustl.edu)
The University has a Policy on Compliance with Physician Billing Regulations and a Physician Billing Compliance Office. All faculty and staff who have any involvement in the documentation, coding, and/or billing of professional medical services must be familiar with this policy and its related regulations (including the Federal False Claims Act). Compliance support is available from the Physician Billing Compliance Office at (314) 747-7661.

PHYSICIAN BILLING COMPLIANCE MANUAL

False Claims Laws for Federal and State Health Care Programs

• research integrity (http://www.wustl.edu/policies/research.html)
In the course of their work, community members engaged in research may encounter situations that raise questions about the integrity of research practices, assemblage of data, and/or publication of such data. The Research Integrity Policy addresses the procedures for allegations of misconduct in research, which is defined as fabrication, falsification, or plagiarism in proposing, conducting, or reviewing research, or in reporting results. Misconduct in research also includes violations of federal and institutional rules and regulations governing the conduct of research involving human subjects. Additional information may be obtained from the Vice Chancellor for Research at (314) 362-7010.

• sponsored research grants and contracts (http://research.wustl.edu/)  (http://spa.wustl.edu/)  
Washington University receives grants and contracts from federal and non-federal sources. Faculty and staff who are involved in federally sponsored research must strictly follow federal rules and regulations related to that work. Failure to observe government rules and regulations can result in the loss of funds from grants and contracts, and, in some instances, civil fines and criminal penalties. With respect to grants and contracts from non-federal sources, the University expects compliance with their requirements. Compliance support is available from the Associate Vice Chancellor for Research Administration at (314) 747-6253 or the Director of Sponsored Projects Accounting at (314) 935-7089.

• University documents and record retention  (University Retention Policies)    (http://aishelp.wustl.edu/  )
Every member of the University community is responsible, within the scope of his/her own work, for the integrity and accuracy of the University's documents and records. No one may falsify or improperly alter information on any record or document. University documents and records are retained in accordance with the law and the University's record retention policies.

Additional assistance is available from the University's Accounting Department, (314) 935-4562, and the Physician Billing Compliance Office, (314) 747-7661.

• workplace health and safety (http://ehs.wustl.edu/new/workplace.htm)
Washington University seeks a healthy and safe environment for all members of the University community and for visitors. Every community member is obligated to perform his/her job in a safe manner and to follow all safety rules and procedures. Community members should immediately report any hazardous conditions or job-related illness or injury to their supervisors. Assistance regarding workplace safety is available from the Environmental Health and Safety Office at (314) 362-6816.

2. Who is subject to the Code of Conduct?
The first paragraph of the Statement of General Principles answers this question. As examples, faculty and staff are included; alumni volunteers and members of the Board of Trustees and its committees are also included.

Students are not subject to this Code of Conduct unless they are employed by the University or represent it. Several schools have policies that pertain to student behavior. Deans' offices are the best source of information about these policies. Students may be covered by other University policies depending on their circumstances.

3. The University has been in existence for nearly 150 years. Why do we need a Code of Conduct now?
A Code of Conduct is a restatement of guidelines we believe members of the University community are already following. Many activities within the University have de facto codes of conduct, even though they might not be called by this name; the University's policies concerning research integrity and conflict of interest are two examples.

The University Code of Conduct complements and reinforces these existing statements. It does not replace them. Many other organizations and universities have codes of conduct. Finally, the federal government expects organizations that are subject to its laws and regulations, and that receive federal funding, to have written codes of conduct.

4. How will my daily work be affected by the Code of Conduct?
Your daily work should not be changed. You should already be following the principles in the Code of Conduct.

5. How will you know whether all members of the University community have received a copy of the Code of Conduct?
All current members of the University community have received or will receive a copy of the Code of Conduct. New faculty and staff will receive the Code of Conduct during their orientation process. A summary of the Code of Conduct will be published annually in the Washington University Record.

6. If I am involved in purchasing decisions, may I accept gifts or favors from vendors even if I am confident that these gifts or favors have no influence on my purchasing decisions or recommendations?
In general, no. Even if you are confident that your decisions or recommendations are not influenced by gifts or favors from vendors, the appearance of influence can be as important as its reality. Financial gifts or favors are never permitted. Gifts or favors in kind may be accepted if their value is incidental. Additional information regarding procurement issues may be obtained from the Assistant Vice Chancellor of Resource Management at (314) 935-5727.  (Procurement Conflict of Interest Policy)

7. Research faculty members complete conflict of interest disclosures annually.  What is the requirement for other faculty and staff employees?
Employees should report potential or actual conflicts of interest to their immediate supervisors.  Supervisors decide whether a conflict of interest exists.  Refer to the University’s Conflict of Interest policy at www.wustl.edu/policies/conflict.html, section D.2.b.

8. Will I get into trouble if I report what I believe is a potential violation of the Code of Conduct and then the incident is judged not to be a violation?
No, as long as you sincerely believe a violation may have occurred. If you aren't sure whether a violation has occurred, you can discuss your concerns with any of the individuals listed in the "How to Report a Violation or Discuss a Concern" section of the Procedures for Reporting Violations or Concerns.

9. Will I be penalized if I witness a violation of the Code of Conduct and I report it even though my supervisor tells me not to report it?
No. Any such directions by a supervisor are not authorized by the University. The University encourages you to report any violations of which you are aware. Washington University does not tolerate retaliation and takes disciplinary action if retaliation occurs.

10. I do not want my supervisor to know that I'm reporting a potential Code of Conduct violation. Can I do so anonymously?
Yes. A telephone contact has been established in the University Compliance Office, (314) 362-4998. All incoming calls are anonymous, unless the caller wishes to leave identifying information to help facilitate follow-up. This telephone line does not have caller ID or any indication of where the call is coming from. In addition, other existing contacts for specific activities are listed in the Code of Conduct. You may request anonymity when calling them. You may also click on the button below to access a form (PDF format-Adobe Reader software required) that can be used to report violations or concerns

Reporting Form

Click here if you need to download Adobe reader software

11. If I believe a violation has occurred but I don't report it, what could happen to me?
It depends on the severity of the violation, the certainty you have about the violation, and your position of responsibility. A final decision would be based on the individual facts and circumstances of each case. Obviously, the University is not well served if violations are not brought to the attention of those in a position to address them.

12. Who will investigate reported potential violations?
The University Compliance Office, the Office of the Executive Vice Chancellor & General Counsel, or other offices will investigate potential violations to the extent they have the expertise to do so. Others with specific expertise will become involved as appropriate and necessary.

13. Who determines the appropriate disciplinary action for violations?
The decision will be made in consultation with the Office of the Executive Vice Chancellor & General Counsel, the Office of Human Resources on the appropriate campus, the University Compliance Office, and other individuals and offices as appropriate.

14. How much will I have to be involved in the investigations if I report a potential violation?
Your involvement depends on the complexity of the issue reported. The more information you are able to provide, the easier the matter will be to investigate. Once you report a violation, your future involvement would likely be limited to follow-up questions from the University Compliance Office or other offices.

15. Will I be informed of the resolution of potential violations that I report?
All violation reports and the results of the subsequent investigations will be held in confidence and will be disclosed only on a need-to-know basis. In some instances the reporting party may receive feedback following the completion of the investigation. During the investigation, the University will protect the privacy of both the persons who report violations as well as those individuals against whom allegations are made.

Washington University in St Louis
University Compliance Office
4480 Clayton Avenue - Campus Box 8016
St Louis, MO 63110
Office Phone: (314) 362-4909
Fax: (314) 362-4954 (private)
Email: universitycompliance@msnotes.wustl.edu